Thank you for choosing bravomodastore.com! We are committed to providing you with quality products and services. If you are not satisfied with your purchase, we provide a clear refund policy to ensure your shopping experience is worry-free.
Refund Policy Applicability: We accept refund requests for all purchases, but the following conditions must be met: The refund must be requested within 30 days of receipt. The product must be unused and retain the original tags and packaging.
Refund Process Submit a request: Please contact our customer service team via email with your order number and the reason for the refund. Our customer service email address is purdy@bravomodastore.com. Confirmation and Instructions: Once we receive your refund request, our customer service team will process it as soon as possible and send you a refund confirmation and return instructions. Returning the product: Please return the product to our designated address according to the instructions provided. Please make sure to use a trackable postal method to avoid the risk of loss in the mail. Refund Processing: We will process your refund within 7 business days of receiving the returned product. The refund will be sent to the original payment method used when you paid.
Refund Not Valid The following will not be eligible for refund policy:
Refund request made more than 30 days ago.
Items used or damaged.
Damaged items (unless caused by shipping).
Shipping charges Shipping charges will not be refunded in case of refund unless we sent the wrong item or the item is defective.
Other Notices Once the refund request is processed, we will notify you of the status of the refund via email. Please note that the processing time of the refund depends on your bank and payment method, and it may take additional time to reflect in your account.
Contact Us If you have any questions or need further assistance, please contact:
Email: purdy@bravomodastore.com Phone: +1-252-250-3475 Address: 8317 KNOLLBROOK DR,CHARLOTTE,NC,28270 Thank you for choosing bravomodastore.com! We look forward to providing you with the best shopping experience.
